Consumer Warranty Information

 

Limited Warranty

The manufacturer will issue the following limited warranty for products used in residential and commercial ceramic tile shower applications for 25 years and will be a guide to determine manufacturer's limited warranty issues.

A. The manufacturer warrants to the original consumer that the OneLiner will not puncture or break apart during application. It will contain water to a maximum of 3" deep.

B. To obtain limited warranty service, the original consumer must notify the manufacturer directly or through any authorized dealer of any defect, no later than 30 days after discovering the defect, but within the time period of the limited warranty.

C. Replaced OneLiner's are warranted for full warranty period.

D. This limited warranty shall not apply to damage arising from any of the following:

 

  • Accidents, abuse or misuse
  • Exposure to extreme heat
  • Extreme scratching, impact of cutting
  • Improper installation
  • Improper fabrication
  • Freight damage
  • Modifications or alterations
  • Any damage caused by act of God

 
E. Proof of purchase is required when requesting limited warranty service. The original consumer must present or send the OneLiner dealer a valid sales receipt or other documents that establish proof of purchase.

F. A written and detailed description of the problem must be presented or sent to the OneLiner dealer by the original consumer, along with a photograph that clearly outlines the warranty issue.

G. Replacement of the defective OneLiner(s) as provided under this limited warranty is the exclusive remedy of the consumer. The manufacturer does not authorize any person to create for it any obligation of liability in connection with this product.

H. The manufacturer shall not be liable to the consumer or any other person for any incidental, special or consequential damages, arising out of breach of this limited warranty or any implied limited warranty (including merchantability).

I. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to the purchaser.

J. This limited warranty gives the consumer specific legal rights and also other rights that vary from state to state.

K. The consumer may, at their option, choose that the manufacturer refund them the retail cost of the defective OneLiner(s) as a final remedy.